Yes. You have a 10 minute grace period. If you anticipate being late, please contact the salon as soon as possible.
You have the option to reschedule up to two times, provided that changes are made at least 48 hours prior to your original appointment.
If you need to reschedule a third time, a new deposit will be required to book a new appointment.
Yes.
Deposits are required to secure all appointments.
Last-minute cancellations, no-shows, or excessive rescheduling will result in forfeiture of your deposit, and a new deposit will be required to rebook.
Clients who no-call, no-show will be charged 50% of the service fee. Full payment will be required to book a new appointment
Cash deposits are accepted. All cash deposits must be paid at least 48 hours before your potential appointment.
Unfortunately, no. Being late will result in a canceled appointment and forfeiture of your deposit.
Deposits are non-refundable. However, if you cancel your appointment at least 36 hours in advance, your deposit may be applied toward a future appointment or refunded
Due to limited space, extra guests and children are not allowed in the salon unless they are receiving a service.
This ensures a comfortable and professional environment for both clients and staff
All sales are final. Due to hygiene reasons, wigs, closures, clip-ins and bundles cannot be returned.
After-hours appointments are available upon request for an additional fee ($50 per hour). Please inquire for availability and total pricing.